Cancellation Policy

 

  • If the booking is cancelled 28 days or more prior to the planned date of arrival, there will be a refund excluding a $50.00 admin fee.
  • If the booking is cancelled less than 28 days prior to the planned date of arrival, there will be no refund.
  • Please note that reception closes at 17:00 on Monday to Friday and 12:00 Noon on Saturdays & Sundays. If you expect to arrive after these times, please contact the property in advance to arrange key collection using the contact details found on the booking confirmation. If you do not contact the property in advance to arrange late check in, keys cannot be left for you and your booking will be cancelled.